Hours
Sunday - Thursday:
8 AM - 11 PM
Friday - Saturday:
8 AM - Midnight
319.648.1234 Frequently Asked Questions
How do I earn points?
Insert your card into any slot or video gaming machine or present it to your table games dealer. Points are also earned for every dining, spa, hotel and retail purchase. Earn points with every purchase.
How do I receive complimentaries?
Complimentaries are evaluated based on your gaming activity. Based on what type of games you play and how long you play, you may qualify for comps which can be redeemed for food, beverages, hotel rooms, spa use, entertainment, golf, retail items and other amenities. Elite Club members will earn comp points automatically by playing their favorite slot machines or table games.
How do I redeem free slot play?
To redeem your free play, insert your Resort Club card into any slot machine. Tap the icon that looks like a stack of money when it turns green. Choose “Promotional Money” on the display screen and enter your PIN. Confirm with the green check mark. Enter the whole dollar amount. Confirm again. Have fun and enjoy your free slot play!
Please Be Aware: All free slot play is valid for a limited time only. Please pay attention to the indicated dates and times indicated for your specific offer.
Membership Rules
- Membership is restricted to persons 21 years of age or older.
- For your protection, photo identification is required for all Resort Club transactions.
- Members with no activity within a twelve‐month period will be removed from the Resort Club and forfeit any benefits earned.
- Comp dollars not used within 180 days will automatically be removed.
- Accounts and benefits are solely for members and are not transferable.
- Elite Casino Resorts reserves the right to cancel or change Resort Club programs at any time.
- Unauthorized use of the Resort Club card or member benefits is subject to prosecution.
Use of this card constitutes acceptance of the terms and conditions of the Resort Club program which may be canceled or changed at any time without notice. This card remains the property of Elite Casino Resorts and its affiliates and must be returned upon request.
For additional information on the Resort Club, please stop by the Resort Club desk. One of our courteous hosts will be happy to answer your questions.
If you like to play
you'll love our resorts: Riverside Casino & Golf Resort®, Grand Falls Casino & Golf Resort®, Rhythm City Casino Resort®, Grand Island Casino Resort™ and Walker's Bluff Casino Resort™.
Each Elite Casino Resorts location is filled with fun and excitement. Our One Club, One Card allows Resort Club members to earn points towards card levels while playing your favorite slots and table games at all of our locations. Resort Club points and comp points can be spent at any location on restaurant meals, concert tickets, hotel rooms, spa services, retail purchases and golf (where available)!
Resort Club points may also be used for free slot and video poker play on the gaming floor. Members may qualify for dining coupons, hotel stays, free slot and table game play.
If you're not currently a member, visit the Resort Club to sign up. Then use your card every time you play to earn points.
Classic Member
Starting Level
Classic members are awarded points each time they use their card for slot play, table play, purchases at any retail or food outlet and hotel stays.
✓ Eligible for direct mail free play, hotel and food offers
✓ Participation in drawings and promotions
✓ Earn points for gaming, hotel stays, food and retail purchases
✓ Birthday Recognition based on play
✓ eClub Membership
Elite Pearl Member
Earn 75,000 Points
Membership is awarded by earning a minimum of 75,000 points over a 12-month period.
✓ All listed benefits of Classic membership
✓ V.I.P. Robert's Buffet line
✓ Discounted well & call drinks. (Valid only on the Casino floor. No discounted drinks at any restaurants. Not available in Illinois.)***
✓ Invitations to select special events & parties
✓ Comp Points Awarded for Play
✓ 10% Discount on Select Merchandise at our retail shops
✓ 10% Discount at The Spa (where available)
✓ Discounted or Free Hotel Rooms Booked through V.I.P. Hosts (based on play and availability)
Elite Gold Member
Earn 150,000 Points
Membership is awarded by earning a minimum of 150,000 points during a 12-month period.
Contact Your VIP Host✓ All listed benefits of Elite Pearl
✓ Personal Service from V.I.P. Hosts
✓ Higher Comp Points Awarded for Play
✓ 20% Discount on Select Merchandise at Gift Shops, Boutiques & Golf**
✓ 20% Discount at The Spa (where available)
✓ Complimentary Interior Cabin on any 3-8 Day voyage to the Caribbean, Mexico, or Bahamas with Carnival®
Premium Elite Blue Member
Earn 300,000 Points
Premium Elite Blue membership is the highest card level. Membership is awarded by earning a minimum of 300,000 points during a 12-month period.
Contact Your VIP Host✓ All listed benefits of Elite Gold
✓ Highest Comp Points Awarded for Play
✓ 30% Discount on Select Merchandise at Gift Shops, Boutiques & Golf**
✓ 30% Discount at The Spa (where available)
✓ Free concert tickets to select shows (upon request, based on play and availability)***
✓ Complimentary Balcony Cabin on any 3-8 Day voyage to the Caribbean, Bahamas, Mexico, West Coast, Alaska, Canada/New England, Europe, with Carnival®
Points earned at Grand Falls Casino & Golf Resort®, Riverside Casino & Golf Resort®, Rhythm City Casino Resort, and Grand Island Casino Resort®, qualify toward V.I.P. card levels. Resort Club cards, points and comp dollars may be used at all locations. Please see the Resort Club or a VIP Host for more information. Management reserves the right to change or cancel this and any program at their discretion without notice. *Evaluation period runs from February 1 through January 31. **Some exclusions and restrictions may apply. Discounts apply to cash purchases only. Golf is available at Riverside Casino & Golf Resort® and Grand Falls Casino & Golf Resort®. Boutique is available at Riverside Casino & Golf Resort®. ***Benefits may differ by location. © 2006 - 2024 Carnival Corporation. All Rights Reserved. Cruises must commence prior to June 30, 2025. Limit of one cruise per customer. Customer is responsible for any applicable taxes, fees, port expenses and fuel supplement (if applicable) as well as all pre/post cruise transportation and accommodations, gratuities, shore excursions, premium dining, alcoholic beverages (unless otherwise provided herein), spa services and all other incidental and onboard expenses. All Players and Guests must be twenty-one (21) years of age or older.