RIVERSIDE CASINO AND GOLF RESORT, LLC PRIVACY POLICY

 

We are committed to safeguarding your privacy online. This following policy will tell you how your personal information will be managed when you use our offerings. It may at times be changed, so please check back periodically.

 

Personally identifiable information we collect from you.

 

Personal information is gathered when you register including your name, email address, and such. We may ask you for personal information at other times, for example, when you participate in a promotion we and/or partners sponsor. On occasion, when you report a problem with the internet site or our services, we ask you to complete surveys that will be used for internal research. Wherever we collect personal information we make an effort to include a link to this Privacy Policy.

 

Using your information.

 

The purpose for requesting personal information is to provide you the highest possible level of customer service including interactive communications, online shopping, reservation and other services. The more we know, the better the service. Only we access your individual account. Our internal research about our customers involves demographics, interests, and behavior.

 

Collecting Information.

 

When you are on our web site we may collect information from you. We do not sell or rent user information to anyone.

 

If we partner on providing a service, we may have to share your personal information with our partner. If data is being collected and/or maintained by any company other than us you will be notified before that data is collected or transferred. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service. Promotions that run on our website may be sponsored by companies other than us or we may be cosponsoring. Data collected for a promotion may be shared with any co-sponsor. If so, you will be notified prior to the time of the data collection or transfer. You can also decide not to participate in the promotion.

 

Our site has links to other web sites. These other sites may collect personally identifiable information from you. In these cases, the information practices of those web sites are not covered by this privacy statement.

 

Your options as far as the collection, use, and distribution of your information.

 

When you indicate you are interested in receiving information from us and our partners, we may send you an e-mail about services that you may have an interest in receiving. Only we (or agents working on our behalf and under confidentiality agreements) will send you these direct mailings. You can at any time easily edit your account information to no longer receive offers by visiting the Resort Club at the casino.

 

Our policy on allowing you to correct and update personally identifiable information

 

This may be done at any time by visiting the Resort Club at the casino.

 

Safeguards to protect against loss, misuse, or alteration of your information?

 

We will never ask for any passwords in an unsolicited phone call or in an unsolicited email. If you share your computer or use it in a public place, close your browser window when you have finished using our website. No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information it cannot be guaranteed or warranted that any information you send us or receive from us about our online products or services is secure. Once we receive your transmission, we make our best effort to ensure its security on our systems.

 

Other information about your privacy.

 

Certain areas of our website are protected by a Secure Socket Layer (SSL). SSL is a technology employed by Riverside Casino & Golf Resort® that encrypts your information during transmission.

 

We may automatically track and collect the following information when you visit our Site, including your: (i) IP address, (ii) domain server, (iii) type of computer, and (iv) type of Web browser (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you, but is helpful for marketing purposes or for improving your experience on the Site.

 

We collect and use Customer information we believe is necessary to administer our business and provide you with the most personalized service and experience. We may collect and maintain several types of information needed for these purposes, such as those stated below.

 

Customer information is collected when a customer chooses to book a reservation, purchase tickets, sign up for email, enter an online promotion, request information, submit an application for employment or provide feedback in a survey. The types of information we collect can include: Resort Club Number, date of birth, first name, last name, address, phone, email address, credit card # (for those booking a reservation or purchasing event tickets, and social security # (for those submitting applications for employment only).

 

When you voluntarily disclose personal information online, the information can be collected and used by others. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately it is your responsibility to maintain the security of your passwords and/or any account information.

 

Additional Information

 

If you have any questions about this privacy statement, please contact info@riversidecasinoandresort.com. If you do not hear from us within five business days, or your inquiry has not been satisfactorily addressed, please call 1-877-677-3456