Reservations
The Spa at Riverside takes great pride in reserving individual time for you. Advanced scheduling is necessary. To assure you have an appropriate time that you desire, we highly recommend that you make your next reservation prior to leaving. A credit card number is required to reserve service.

Cancellations
We understand that your life is hectic. However, if you must cancel your reserved appointment, we do require a 24 hour notification for individual services. Also a 48 hour notification for Spa packages and 7 day notification for Spa party reservations. When canceling, you will receive a cancellation number that will avoid charges to your card.

Punctuality
We understand that circumstances may arise that impact your arrival, and we will do everything possible to accommodate your needs. However, it may be necessary to alter or reschedule your service as a courtesy to the next guest that is waiting.

Children
Out of respect for your child’s safety and quiet relaxation for you and other guests, we ask that no children be in the salon or spa at any time.

Alcohol
Alcohol dehydrates the body and will hinder any hydrating benefits from your treatment. Out of consideration and the quiet environment of all guests, please refrain from excessively consuming alcohol while on spa premises. Smoking and bringing your own alcohol is prohibited, however an individual beverage may be purchased through room service. We retain the right to refuse service to anyone that appears to be under the influence of alcohol.